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Enterprise Resource Planning


Get more value from your ERP systems.

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Lean Enterprise


Grow your business while reducing overhead.

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Organizational Development


Improve individual & organizational performance.

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Supply Chain Management


Improve service levels, inventory turns & margins.

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Recent Blog Posts

  • The Problems with Inventory Turns - Though inventory turns is the standard measure of inventory performance, inventory turns is limited as a metric. I’d go further to say, a good measure is one that causes the people involved to take action and therefore inventory turns is not a good measure. The first problem with turns as a measure is the question
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  • The Amazon Effect: Create a Customer Service Edge - There has never been a better time to create a customer service edge! Gone are the days of picking up the phone with easy orders on the other end! Although we’ve emerged from the recession and are typically profitable, growth is still a challenge. As baby boomers retire, there is less consumption, and with less
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  • Collaborate and Thrive -  I’m seeing that only those clients who collaborate thrive.  More and more, customers are demanding dramatically improved service and shorter lead times.  Mega distributors like Amazon are elevating expectations.  A few of the key areas to focus on for collaboration include: 1. Pick up the phone – some of the largest successes I’ve seen result from
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  • The Strongest Link - I recently was the subject of what’s called a “member spotlight” question and answer session about my business. Knowing my business centers on the supply chain, my interviewer asked me to draw a picture of a supply chain. It’s always a good place to start as there are countless definitions of what people mean when
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  • Eagle Eye: Don’t Prioritize! - As much as I talk about priorities, I’m sure you’re wondering if I’ve lost my mind by saying “don’t prioritize”.  Possibly; however, there is a time to throw out priorities! What do you need to accomplish to support your strategies? How about your key customer needs?  I’ve seen too many clients “reshuffling chairs on the
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