Courses

Enterprise Resource Planning Courses

Lean Enterprise Courses

  • The Fifth Lean Tenet: Striving for Perfection

    The course is designed for employees from all organizations, profit or non-profit, public or private, service or manufacturing. The skills learned apply to business owners, company executives, local, state and federal officials, health care professionals, financial professionals, middle managers, administrative personnel, and employees of manufacturing and service organizations. The Lean People for a Lean Enterprise class is a recommended but not required prerequisite.

  • Introduction to Lean Manufacturing

    This is the perfect class to help you start your Lean journey or to bring your entire workforce up to speed on Lean concepts and tools. This 24 hour class includes sections on: Principles of Lean Manufacturing, Key Lean Techniques and Tools and Building a Lean Organization.

  • Process Improvement Techniques

    This class will help students yo develop abilities to improve product and service quality, reduce redundancies, mistakes, rework and waste. which leads to a reduction of internal costs. Benefits include a reduction of internal costs and increase in competitive advantages, market share, and profits and achievement of long-term business goals. Benefits also include an increase in both employee and customer satisfaction.

  • Lean Training & Consulting

    ACA Group offers a wide variety of Lean Training & Consulting Services beginning with the do-it-yourself Lean People Assessment tool. Are you thinking about implementing Lean but don’t know where to start? Are you trying to implement Lean but are struggling to people on board? Have you implemented Lean but not getting the results you want? Lean People Assessment can show you exactly where you need to focus to improve your implementation of Lean Thinking!

Organizational Development Courses

  • How to Improve Customer Service

    Participants will be able to define a customer and differentiate between internal and external customers. They will be able to identify good customer service when they see it. They will understand the three areas of focus for customer service improvement. The students will be able to list, discuss and demonstrate the 10 dimensions of service quality.

    Learn the basics of planning and controlling inventory and the importance of good inventory management.

  • Prevention of Sexual Harassment in the Workplace

    This course covers the material required to comply with California’s mandatory sexual harassment training requirement including the defeinition of sexual harassment, and the EEOC guidelines.

  • Thriving in a Changing Environment – Overcoming Resistance to Change

    This course will show participants how to understanding the nature of resistance, identify specific reactions to change and develop strategies to overcome resistance.

  • Train-The-Trainer, Presentation Skills

    Communication skills for training and presentations including: Training basics; how and why people learn, Planning objectives, organizing material, making the presentation, and Graphics and media selection.

Supply Chain Management Courses


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