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ACA Group - Business Improvement Solutions
Welcome
to the ACA Group, an alliance of highly trained and experienced consultants
and instructors providing:
CUSTOMER
SERVICE TRAINING
Implement your customer
service improvement action plans using our three phase approach:
1. Assess your customer service
requirements.
2. Develop an action plan
for improvement.
3. Skill based training
and consulting to create a world class customer service organization.
Select one of our standard customer service training programs
or have our experts tailor a course to your specific needs.
(Learn
more) |
SEXUAL
HARASSMENT TRAINING
The State of
California now requires employers of 50 or more (including temporary
service employees and independent contractors, in California,
or out of state), to provide supervisors with a minimum of two
hours sexual harassment training every two years.
To learn
more about this law and the training required be sure to read
PREVENTING SEXUAL
HARASSMENT: IT'S THE LAW IN CALIFORNIA, a free,
informative article from the ACA Group.
Then contact
the ACA Group to arrange for its special in-house training course
Prevention
of Sexual Harassment in the Workplace |
LEAN THINKING
ACA
Group Provides The Courses You Need
The ACA Group has the courses you need to start you on your
Lean journey or dramatically improve your existing Lean implementation.
The ACA group can provide courses on: an Overview of Lean, Lean
People for a Lean Enterprise, Five S, Understanding Value, Value
Stream Mapping, Making Products Flow, Implementing Pull systems,
and Striving for Perfection.
Be sure
to download our free do-it-yourself
Lean People Assessment tool.
(Learn
more) |
SYSTEMS IMPLEMENTATION
ACA
GROUP provides
expertise in:
- System
Requirements Analysis
- Systems
Selection
- Systems
Implementation
(Learn
More) |
MANAGEMENT CONSULTING
ACA
Group provides
consulting services in the areas of:
- Business
Process Improvements
- Business
Strategies
- Management
Consulting
(Learn
more) |
IN-HOUSE TRAINING
ACA
Group In House Training can be designed to focus on
the issues critical to your business.
(Learn
more)
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SPEAKERS BUREAU
Let the ACA Group
tie up all the major speaker pieces of your next Annual Meeting
or Conference. ACA speakers can enhance, entertain, train and
transform your audience. Topics include technical and "soft
skills" presentations for General Sessions, Executive Retreats,
Breakout Sessions or Emcee. Simply complete our contact page
and we will customize your presentation to fit your needs.
(Learn
more)
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NEW
ARTICLES TO DOWNLOAD
ENSURING A SUCCESSFUL ERP IMPLEMENTATION - PART 1
LESSONS LEARNED: ERP FAILURE
SMOOTH SYSTEM IMPLEMENTATIONS BY MARKETING BENEFITS INTERNALLY
MRP/ERP EDUCATION - THE KEY TO SUCCESSFUL IMPLEMENTATION
(Learn
more)
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