Lean People for a Lean Enterprise

Type: Class lectures, practical exercises

Duration:
Number of sessions: 6 sessions
Length of sessions: 4 hours
Total hours: 24 hours

Target audience:

The course is designed for anyone who works in an organization that wants to gain the benefits of Lean Thinking including employees from, profit or non-profit, public or private, service or manufacturing organizations. The skills learned required by business owners, company executives, local, state and federal officials, health care professionals, financial professionals, middle managers, administrative personnel, and employees of manufacturing and service organizations.

Summary of content:

Overview of Lean: The revolution sweeping business around the world
Definition, explanation, importance and the genesis of Lean
The missing Lean ingredient – People, Lean People defined – Knowledge, Experience, Skill

Lean Knowledge
Overview of Lean Tenets according to Womack and Jones
Define Value, Map the Value Stream, Make products flow, Implement pull, Strive for perfection
Overview of Lean tools
Value Stream Mapping, Six Sigma Quality, The 5 S’s, Visual Management, Kaizen Events, Process Reengineering, Cellular Manufacturing, Line Balancing, Kanbans

Lean Experience
Experience in your industry
Know the players, Know the game, Know the rules,
Experience in your function
Know your job, Know your place in the scheme of things

Lean Skills

• Skill 1: Understanding Value
  Identifying your customers - internal or external, Identifying customers’ needs, Meeting customers’ needs, Measuring performance from the customer’s perspective
• Skill 2: Working in the value stream
  Value Stream Mapping, Value Stream Redesign, Value Stream Measurement
• Skill 3: Being able to adapt rapidly
  Understanding fear of change, Diagnosing reactions to change, Tools to overcome fear of change
• Skill 4: Understanding and being understood
  Listening to understand others, Speaking to be understood by others,
  Building consensus
• Skill 5: Leading from below
  Envision – Seeing the possibilities, Align – Getting others to see it too, Empower – Helping others take action
• Skill 6: Taking the initiative
  Setting goals, Developing plans to achieve goals, Measuring progress against the plan, Maximizing personal productivity
• Skill 7: Innovating
  Analyzing problems, Applying critical thinking processes, Developing creative responses to new demands
• Skill 8: Having a collaborative outlook
  Understanding the power of us, Knowing how to structure collaboration, Fostering the relationships

Creating an organization of lean people

Lean People Creation Cycle: Assess, Analyze, Develop, Deliver

Objectives and benefits:

The objectives are to introduce participants to the most critical aspect of implementing Lean Thinking and show them how to be successful, give a short primer on Lean concepts, lean tools, and explain the eight vital Lean People skills. The benefits will include an increased the chance of Lean implementing Lean Thinking successfully, and a clear understanding of where to start and what to do to implement Lean Thinking. The course will contain many specific tools and practical techniques that the participant can apply immediately.