ACA Group – In House Training and Customized Courses
Customer
Service
Customer
Service , Telephone Courtesy and Negotiating Skills
How To Improve Customer Service
Supervisory Skills For Process Improvement & Customer
Service
Process Improvement Techniques
Communication & Teamwork Skills For Process Improvement
Thriving In A Changing Environment
Project Management
|
TQM/Process
Improvement
Communication
and Teamwork Skills For Process Improvement
Process
Improvement Techniques
Analysis
of Variation and Statistical Process Control |
Lean
Training & Consulting
Introduction
to Lean Manufacturing
Lean People/Lean People Assessment
6S Program
Understanding Value from the Customer’s Perspective
Value Stream Mapping
Product Flow (Set-up reduction, work cells)
Kanban/Pull Systems
Perfection/Continuous Process Improvement
Kaizen/Teian
Strategic Inventory Reduction |
| Project
Management |
Inventory
Management
Production Activity Control
Capacity Requirements Planning
Distribution Requirements Planning
Material Requirements Planning (MRP)
Selecting and Implementing an Enterprise Resources Planning
(ERP) System
Project Management
|
Business
& Management
Prevention
of Sexual Harassment in the Workplace
Activity Based Costing
Customer Service , Telephone Courtesy and Negotiating Skills
Leadership, Strategic Planning and Organizational Change
Overcoming Resistance To Change
Skills for the Creative Workforce
Skills for the Self Directed Workforce
Project Management
|
| Train
The Trainer |
OUR
FOCUS IS ON YOU
ACA
Group In House Training can be designed to focus on the issues critical
to your business. The focus of all ACA Group training is on you and
your organization. Unlike generic public seminars, ACA Group in-house
training will not waste time on topics that have no relevance to your
business.
The ACA
Group's In-House Training offers the following advantages over public
seminars.
•Everyone
Gets The Same Story At The Same Time
•Discuss
the issues that are important to your organization
•Topics
are designed to focus on the issues critical to your business
•The
schedule is designed by you to meet your needs
•One
low total price. No by-the-attendee charges.
We spent
years providing training and consulting assistance for companies like
yours. Relax, let us come to you.
Read
more about the "Advantages of
In House Training" and decide for yourself.
EXPERIENCED
INSTRUCTORS
ACA
trainers have presented in a range of organizations from small companies
to Fortune 500 companies. These include such clients as Anheuser Busch,
Toyota, Nestle and Military, City, State and Federal agencies. All
of our trainers have University experience and are APICS certified.
Please
review our Achievements.
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