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Four Steps for Successful ERP Implementation

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An ERP implementation is a complex undertaking whose success is by no means ensured. The only way to ensure successful ERP implementation is to define success by defining the return on investment, then to plan, execute, and manage for success.
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Leadership Is the Cornerstone to Delivering Better Business Results

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As I’ve been going through my hundreds of articles to put together the 100 tips, it’s become obvious as to which topics resonated with me as essential to delivering bottom line business results.  Here are a few highlights from the people perspective: 1. People are your #1 asset – If you don’t pay attention to your people, nothing else will matter. Start here. 2. Retaining top talent – It is not as simple as paying fairly. Those who retain top talent will thrive. 3. It Begins & Ends with Leadership – I still believe my HR mentor Debra’s comments sum this up, “It…
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Use a dollar focus to measure the performance of your ERP System

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Profit and cash flow are the most important measures of a business. Planned orders and exception messages are the most important way ERP affects those measures. The best way to determine how well your ERP system is being used is a dollarized measure of planned orders and exception messages that are not being worked.
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Demand Planning Best Practices

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Sales and operations planning processes are key to improving service levels, accelerating cash flow and increasing margins.  Thus, it is worth pursuing the seemingly simple process of aligning demand and supply and your executive team on one plan.  It must start with the demand plan. 1. Talk with customers – it is surprising how often this secret to success is overlooked and not utilized.  Your customers will provide a wealth of information if you ask. 2. Review the data for trends – don’t get sucked into the data black hole!  Instead, review data for trends.  Are sales increasing in a certain area…
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8 Strongest Links from Supply Chain Management

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As I’ve been going through my hundreds of articles to put together the 100 tips, it’s become obvious as to which topics resonated with me as those essential to delivering bottom line business results. Here are a few highlights from supply chain management: 1. Demand Planning: It starts here.  What do you think your customers need?  What will set you apart from the competition? 2. Planning/ Inventory management: Who doesn’t have too much, too little, or not the “right” items at the “right” place at the “right” time throughout your end-to-end supply chain? 3. Inventory accuracy: Of course inventory accuracy affects efficiencies…
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I’ve Been Thinking about Supply Chain Talent Retention

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As promised in my 100th Profit through People(TM) newsletter, below is my first “I’ve Been Thinking” brief, weekly tips, tools, trends and top news ideas to transform your supply chain. I’d love to hear your feedback….  An Immediately Implementable Tip to Retain Your Top Supply Chain Talent According to a recent PricewaterhouseCoopers survey, 63% of CEOs in 68 countries are concerned about the future availability of key skills at all levels. This not only supports my firm’s skills gap research but also is proven true on a daily basis with my clients, contacts and trade association colleagues. Not a week goes by where someone…
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Do You Need Systems to Have a Successful SIOP Rollout?

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No.  As much as most companies get lost in analyzing data and putting together packets of information, it becomes meaningless without the tenets of SIOP.  Of course it is preferable to have systems and reporting capabilities; however, it will not make or break your success. So, how do you move forward with SIOP with minimal to no systems support?  I’ve thought through a few strategies for success: 1. Talk with the demand experts: Clearly, someone knows your customers’ expectations.  Ask Customer Service what they see with your key customers.  Ask Shipping about specific customer requirements.  Ask Planning about trends.  Pick up…
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Systems Pragmatist: 6 Essential Ideas to Drive Business Results

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As I’ve been going through my hundreds of articles to put together the 100 tips, it’s become obvious as to which topics resonated with me as essential to delivering bottom line business results.  Here are six areas of focus from the process and systems perspective: 1. Base processes – Too often, the foundation is overlooked.  A simple yet essential starting point. 2. Process improvement – You can use tools such as Lean, the Toyota Production Systems or just uncommon common sense.  Look for areas to improve. 3. ERP Selection – Focus on critical success factors and the rest will fall into place. 4.…
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Is Outsourcing Dead?

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GE has started to rev up Appliance Park again – and is starting to bring manufacturing back to the U.S. A few of my key contacts and clients have asked about re-shoring. The buzz in the news is beginning to focus on re-shoring. Add it all up – re-shoring to North America is definitely on the rise. Are you positioned to leverage this new trend? First, it makes sense to think through WHY we’d be thinking of re-shoring. There are several key points to consider: 1) Service & quality. 2) Speed & flexibility. 3) Cash. 4) Total Cost. 5) Risk.…
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