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Making Your Company Attractive to Potential Employees

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According to today’s Wall Street Journal, employers have added over 200,000 jobs for six months in a row.  Employers are ramping up investment in their businesses again.  I’m seeing my clients realize that they need to fill skills gaps especially with today’s complex supply chains.  My recentskills gap research agrees.  The question is whether they can find top talent. Those who want to attract top talent need to think about what employees are looking for. One tip to implement this week: Take a step back and think about what you want as an employee.  Do you want control over what you…
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Cycle Counting: The 5 Keys to Inventory Accuracy

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The main goal of cycle counting is to cycle through your inventory to ensure inventory accuracy on a consistent basis. (In contrast, a physical inventory is a point-in-time process, typically yearly, to ensure inventory accuracy). The keys are as follows: 1. People: It is important to make sure the right resources have the right responsibilities. A counter requires a detail-orientation and should take counting seriously (it is amazing how much time and energy is saved with a cycle counter that understands the value of counting right the first time), whereas a reconciler requires an analytic ability with enough of a…
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Repeat Customers Come Back for Service

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In today’s world, quality must be an assumption; thus, the key is to stand out in the crowd with service. A recent example pops to mind. I was driving on the 57 south (freeway in Los Angeles) in the fast lane on my way to a client to lead a Kaizen workshop, and my car broke down. For those of you who don’t know, I love my car – a maroon Chrysler Sebring convertible. I have 235,000 miles on it and am going for 300,000. It has a year-old refurbished engine, and I have planned to use it as long as possible as I…
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Creating a Culture of Innovation

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There has never been a better time to cultivate an environment of innovation! We are in what has been referred to as the “new normal” business environment. Gone are the days of the last decade when we saw examples of 10 percent sales growth achieved solely by picking up the phone. Although we are in the recovery, we must be deliberate if we want to grow.  It will not happen by default.  Customers are demanding more for less at quicker speeds than ever before.  Speed wins business.  For most of my clients, if they can deliver 5% better (consistently of…
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