Archives

It’s Not What You Know; It’s Who You Know

By
As I was debating about what to write about this week, two colleagues walked into my client’s office for help in resolving an issue. Upon leaving, one said “It’s not what you know; it’s who you know”. I thought this phrase rang true. Clearly, you have to be competent. However, assuming this basic, success hinges on “who you know”. In my client’s case, he was able to listen to his colleagues and provide direction in 5 minutes whereas it could have taken them hours to resolve on their own. Time is of the essence in today’s marketplace – the Amazon…
View Article




Measuring the Chance of Project Success Using the 4 P’s

By
All projects have a chance of failure. You can either recognize that chance and attempt to proactively mitigate it, or you can go blindly forward and risk stumbling. I prefer to measure my chances, so over the years I have developed a scorecard of critical attributes that I use to objectively measure the chance of project success. At the end of this article I will tell you how you can get a free copy of the scorecard for your own use.
View Article




SIOP Success is a Straight Line to People

By
As with everything in business success, SIOP (sales, inventory and operations planning) success is a straight line back to people. Thus, it is the reason I started my business with the “Profit through People” brand and continue with it as one of our service lines and for our newsletter. In the last 5 years, we have completed many SIOP projects and have found the keys to delivering rapid, bottom line results – exceptional customer service, significant growth, improved margins, accelerated cash flow and high morale. These keys to success are built into our proprietary process for SIOP, 4 EXCEL, which…
View Article




Why Planning is at the Crux of Success

By
I just had a brainstorming session with one of my key clients about the integrated planning process — in essence, how demand and supply match up to ensure customer service (which is #1 for every client in today’s environment), growth, and improved margins and cash flow. It almost doesn’t matter the reason I come into a client — and the reasons can be wide ranging — there is always opportunity to improve the integrated planning process, get everyone on one page with clarity and sync up demand with supply. It sounds much easier to do than it is in reality.…
View Article




Filling Worker Skills Gap Remains a Hot Topic

By
In the past week, I’ve had the opportunity to hear the leading experts in manufacturing, distribution and logistics. There were a few common threads among EVERY expert yet one stood out from the rest — the skills gap remains alive and well. For example, the Southern California Logistics & Supply Chain Summit keynote speaker was an Amazon executive. When asked what he wanted to talk about at the symposium, he chose “People, Careers and the Supply Chain: the Innovative Practices”. Whether $8 million, $50 million or a facility / division of a multi-billion dollar company, every one of my manufacturing…
View Article




Keys to Delegation Success

By
In today’s Amazon-impacted world, customers have higher expectations of rapid turnaround, 24/7 accessibility, and increased levels of service. These events have contributed to an information-overloaded society. Not only do we receive countless emails, texts, social media messages, marketing messages and the like, but we also are expected to be able to make sense of it all and execute projects successfully – on-time, on budget and on results. A tall order to be sure! Survival seems challenging enough, let alone thriving in these sorts of conditions. In taking a step back from the details, it becomes clear that we must employ…
View Article




The Power of IP (Intellectual Property)

By
Last week, Kash Gokli, the head of Harvey Mudd’s manufacturing program and I facilitated an executive roundtable discussion with CEO’s and senior leaders from around Southern California on the topic of IP. We had an IP guru at the roundtable to talk about IP and answer questions. It was a fascinating discussion. Do you develop new products to grow your business and to serve your market’s needs? Do you have proprietary processes? Most likely, we all have valuable intellectual property, and we should protect it. The value of a business often relates back to the value of IP! As we…
View Article




Involve Your Supply Chain for SIOP Success

By
The best SIOP (Sales, Inventory & Operations Planning) processes that deliver significant returns on investment involve the extended supply chain. Since SIOP is about how to align demand with supply – and align all the process owners and executives on one page, it has far reaching implications beyond any one project, person or result. I find the most successful SIOP processes deliver the optimal combination of: Business growth backed by operational readiness Improved customer service levels Accelerated cash flow Increased margins Thus, it is a worth-while endeavor for any business as not only a way to stay competitive but it…
View Article




Data, Data, Data

By
“Data, data, data” seems to be the hot topic for manufacturers and distributors, similarly to “location, location, location” in real estate success. What is going on? As technologies have come a long way from the “old” days, we have massive amounts of data. I heard this statistic last week – 1 gigabyte cost $1 million in 1980 whereas it costs 1 cent today. Clearly, data is affordable and accessible. Now what do we do with it? Here are some options my best clients have been researching: Dashboards: Get the “right” ERP system for your needs and display key metrics on a dashboard.…
View Article




Why We Should Pay Attention to Inventory

By
I presented on “Inventory Accuracy Remains Core to Success” at ASQ (American Society of Quality) Palomar last night, and we had great questions and discussions on why inventory is important for success. In essence, it boils down to 3 C’s — cost, cash and customer service. What could be more important for a business? Unfortunately, inventory can often be overlooked in its importance because it is such a bedrock topic — and left to the people who focus on it. However, any executive who wants to grow the business, provide exceptional service to customers and accelerate cash flow better pay attention. I’m often-times…
View Article