Tag Archive: California

It’s a Small World & the Customer Experience

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A few weeks ago, my brothers and nephew were in town and we did a whirlwind tour of Southern California hot spots.  We went to Universal Studios, Oceanside beach, a day-trip to San Diego for various food hot spots (a few favorites for the Arizona contingent) and to Disneyland/California Adventure.  While there, we went on my favorite ride: It’s a Small World.  What a great job they do at making the total customer experience! Disney does a fabulous job of creating a complete experience.  In the case of It’s a Small World, you’ll notice their use of color and sound.  Interestingly, if you…
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Manufacturing & California are on Fire!

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According to Industry Week and the National Association of Manufacturers, manufacturing is on fire! Manufacturers’ optimism registered 95.1% – the highest level EVER recorded! Manufacturers are projecting historic growth in investments (4.1%), hiring (3.1%) and wages (2.7%).  Projected wage growth is the fastest in 17 years. The bottom line – manufacturing is on fire!           Now to turn general perceptions on its head, Industry Week did a study of the top states for manufacturing jobs and California was #1! Clearly, this was accomplished in a state that doesn’t favor manufacturing jobs (even though they pay well).  Manufacturing…
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