Tag Archive: culture change

The Value of Implementation

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Strategy and plans do not fail in formulation; they fail in implementation.  Time and time again, my clients prove this statement. Although I am an expert in helping clients select the best ERP system to meet their objectives (and have developed a proprietary process for just this process – ACE), system implementations go awry during implementation. I also happen to be an expert at significant change initiatives in complex organizations (whether merger and acquisitions or culture change) – undoubtedly, they go off the rails during implementation; not formulation.  Thus, it is quite critical to consider the value of implementation. Because…
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Want Success? Keep Culture Change in Mind.

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After leaving the work force as a VP of Supply Chain and Operations with a successful track record, I knew I could help executives improve business performance; however, I had no idea how to find clients. Thus, I immersed myself in the keys to success of starting a thriving consulting practice. I discovered that referrals were much more important than a “nice-to-have”; they would make or break success. Fast-forward 11 years, and I have built my business on this tenet – it is a relationship business. At least 95% of my business has resulted from repeat business and referrals. What…
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What Is Company Culture?

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I wholeheartedly agree with my consulting mentor Alan Weiss with how he defines culture – “It is that set of beliefs that governs behavior”. Culture seems like such a mysterious topic and executives spend millions to try to create culture change and the like. Yet when you boil it down to the basics, it is really quite simple. What set of beliefs does your company run by? Where did they come from? Are they helping or hurting you? When you look at culture with this viewpoint, it becomes easy to determine how to change your corporate culture; however, the devil…
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The Problems with Inventory Turns

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Though inventory turns is the standard measure of inventory performance, inventory turns is limited as a metric. I’d go further to say, a good measure is one that causes the people involved to take action and therefore inventory turns is not a good measure. The first problem with turns as a measure is the question people always ask about it, what is the right number of turns? It is impossible to define the perfect number of turns. Some people say 52 turns, meaning I should turn my inventory once a week, is a great goal for turns. My experience is…
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Lessons Learned: ERP Failure

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ERP system implementations fell off the grid during the recession; however, I’ve seen resurgence in the last year. Companies are thinking about investing again. However, although businesses are picking up, they are by no means out of the woods – every dollar invested must provide a solid return.

Implementing a new ERP system can provide you with upgraded tools to run your business or it can devastate your business – it all depends on the effectiveness of your ERP selection and implementation processes. It is not nearly as simple as it seems. Unfortunately, in my experience, 80% of the time, it fails to achieve the expected results. Worse yet, I’ve seen some horrific customer service impacts. Thus, when you choose to implement an ERP system, it’s worth taking into consideration the lessons learned from failures.
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