Tag Archive: customer experience

Robots Taking on Pharmaceuticals & Food?

By
According to the Wall Street Journal, robots are taking on pharmaceuticals and food preparation.  In pharmaceuticals, companies like Eli Lilly and GlaxoSmithKline are investing heavily in automation to radically change the process of drug discovery.   If robots can handle thousands of samples around the clock (although costs will decrease or be reallocated to more valuable tasks), these results pale in comparison with the vast opportunity to develop drugs quicker! Are you radically re-thinking and innovating with speed in mind? Meanwhile, a burger joint will open in San Francisco that makes $6 burgers entirely by robot.  Creator is betting that robots can create…
View Article




There is More to Chicago than Good Pizza. Logistics Anyone?

By
My aunt worked at CSX rail outside Chicago for her entire career.  Growing up, it sounded like odd, middle of the night shifts was what rail was all about.  Now, rail – and specifically Chicago – have become strategic. As people moved west in the good old days, Chicago became a rail hub, and it remains so today. When having supply chain network strategy discussions with clients, Chicago often arises since it connects rail across the country. Now Chicago has expanded beyond rail to become a high-tech logistics hub.  And with transportation rates tight with no end in sight, we…
View Article




APICS-IE Symposium & Key Take-Aways on GROWTH

By
Our APICS Inland Empire chapter hosted the 12th executive panel and networking symposium (over 7 years) on the theme of “Managing Rapid Growth when Manufacturing and Distribution are HOT”.  We had a fabulous panel (clearly enjoying the conversation – see below) of manufacturing and supply chain CEOs and experts.  Thanks to the APICS BOD and Kash Gokli and the Harvey Mudd team for putting on such a value-packed day! Overall, we discussed the power of manufacturing and supply chain in today’s environment.  In the era of the customer, it is all about the customer experience, rapid deliveries, e-commerce and responsiveness.…
View Article




Case in Point – The Customer Experience

By
Disney understands the customer experience, they go above and beyond to create the “total experience”. What are you doing for your customers?
View Article




6 Questions Predict People Success or Failure in 2018

By
Technology is taking over the world, is it worth considering the top priorities for people in our new interconnect world.
View Article




Manufacturing is at a Peak!

By
Manufacturing is at an all time peak, and shows no signs of slowing down.
View Article