Tag Archive: Disney

Case in Point – The Customer Experience

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Disney understands the customer experience, they go above and beyond to create the “total experience”. What are you doing for your customers?
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Disney’s Main Street Electrical Parade and Compelling Timeless Experiences

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Last week, my brothers and nephew were in town for a vacation around Southern CA. One of our stops was Disneyland, and my brother Brian purchased lunch tickets that enabled us to have good seats for Disney’s Main Street Electrical Parade. It has always been my favorite since my first trip to Disneyland on a family road trip from Chicago across country when I was quite young. See below…. how could it not be your favorite? Disney did a fabulous job of putting this together. They go the extra mile for the “little touches” that make the difference. In this…
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