Tag Archive: employees

Gaining New Ideas to Increase Business Value

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Every executive we work with is interested in increasing the value of the business.  Whether a small closely-held business with an owner who might want to sell the business or exit with an ESOP, a private-equity backed company aiming to achieve the ideal exit strategy per the private equity agreement or a large, complex organization working to increase shareholder value, increasing the value of the business remains a unanimous top priority. Understanding this objective is quite different from fulfilling it.  There is a reason the most successful businesses have teams of people rather than one person who has to come up…
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Harvey Mudd Student Projects & Innovations Related to Cancer

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Earlier this week I attended some clinic presentations at Harvey Mudd and the value of innovation hit home! The type of education and experiences you provide for your employees and team members will make a difference. Do you find a way to provide an experience?
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Keep a Strategic Eye

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The verdict is in – those executives that keep a continual eye on strategy outperform the rest. Certainly, after spending a week in Fiji thinking about strategy, I am focused on the power of keeping a strategic eye at all times.  It is undoubtedly what our most successful clients do. We have learned to keep an eye on what “works” across organization sizes, industry types, and more.  Recently, we were in a final project review meeting with a large, complex organization’s CEO, and he continually kept an eye on strategy. As much as he appreciated the tactical results, the strategic…
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Who Should You Follow?

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In today’s Amazon-impacted marketplace, customers appreciate suppliers and advisers who will go the extra mile to provide that above and beyond service.
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Thanksgiving & Going the Extra Mile

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I recently wrapped up the “holiday” (as they call it here) in New Zealand. Thanksgiving was our last day before heading home. With that said, I’m reminded of the meaning of Thanksgiving because the driver that picked us up from the TransAlpine train station (which is a beautiful ride through the mountains from the west coast to the east cost of New Zealand which also happens to double for the Murder on the Orient Express in the movies we learned today) went over and beyond to ensure we were taken care of and comfortable. The train arrived late so we…
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3 Takeaways from the Drucker Supply Chain Forum

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At the Drucker Supply Chain Forum held recently, there was a panel of distribution executives from Amazon, Toyota, QVC and Komar discussing “Company Culture as a Competitive Advantage”. I’ve found that if all of my clients (or my best clients) have something in common or emphasize the same point, I should pay attention. In this case, the themes noted by every successful executive included: 1. Core values– interestingly, we found that establishing and living by core values was integral to success when I was a VP of Operations for PaperPak. The executive panel agreed. Do you have values? Do your employees know…
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Do You Really Support Empowerment?

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The 80/20 of business success stems directly from leadership. The best leaders can make even the worst-performing teams excel and, unfortunately, the weakest leaders can drag down even the best of teams. A few questions to ponder include:  Does your culture encourage empowerment? Regardless of what you say, do people believe they will be rewarded for empowering employees?  Do your managers jump to answer questions or give their employees a chance to shine?  Do you communicate empowerment but would get upset if your employee made an empowered decision that created a month-end shipping crisis?  Do your employees understand the guidelines…
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Shangri-La: The Best Hotel Service Bar None

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I am in Japan this week meeting with my global board of advisors group to discuss 2017 strategy and business trends. Since I have never been to Japan, I decided to take a few days in advance to see the sights. Following the advice of the member of this group who lives in Japan, I stayed at the Shangri-La. The service is simply amazing! First, they met me at the train station to walk me back to the hotel — not just at the train station but at the specific car I was riding in. Next, they checked me into…
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Why Customers Rule

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  Last weekend, I attended APICS 2016 in Washington DC, and one of the keynote speakers was Bill McDermott, SAP’s CEO (pictured below with Abe, APICS’s CEO). He gave a motivating talk about a variety of topics. One of the key themes is that customers (consumers) rule! And, if you think about it, one set of customers includes your employees. Thus, you need to know what both think and want! One of his stories from his younger career is when he was sent to lead the worst performing division of Xerox. Listening to his employees and customers turned it from last…
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Do You Recognize Your Employees?

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One of the most successful yet NO-cost ways to create employee engagement is to recognize them. It can be as simple as saying thank you. Have you said thank you to any of your employees or peers lately? Find a way to say thank you at least once a day. Look for opportunities. Have they gone over and beyond? Have they finished an assignment early? Did they make a suggestion? Were they helpful to another employee? There are countless opportunities to say thank you. Another way to recognize employees is to give them meaningful work. Make sure you communicate the…
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