Tag Archive: ERP implementation

Implementing Change in 2018? Remember the 4 I’s©

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Are you planning to improve your business in 2018? Whether you are installing a new ERP system, optimizing your supply chain, or improving your business processes, you are implementing significant change. Change is never easy. It is always difficult to get people to accept and embrace a new way of doing things. To get that acceptance, you need to remember the 4 I’s©: Inform, Instruct, Invest, and Inspire. You will greatly increase your chances for success in 2018 if your plans include all these critical change management elements.
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Even The Best System Will Fail Without Talent

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As an ERP expert, it is quite clear to me that even the best systems will fail miserably if they don’t possess talent. Don’t even bother to select and implement an ERP system if you don’t have the “right” people on the bus. Start with executive support and continue on down through every position – everything is a team effort. Since we’ve worked with many clients on ERP projects, it is crystal clear what impact people will have on your business’s success. Throw out the notion that ERP is a technical topic! Instead, start thinking of it as a transformation…
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How To Know If Your Old Business System Is Just Fine

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We cannot tell you how many clients call thinking they need a new system to support their business when they simply don’t! Certainly, there is a time to upgrade to a new business system, when you’ve outgrown your old one (for example: QuickBooks with add-ons like Fishbowl), or your old system is highly customized and unsustainable, or when you are in the midst of a merger or acquisition. However, before jumping to the conclusion that your system must be upgraded, think twice. Any ERP transformation project will be expensive (more than you think!) and resource intensive. With that said, it…
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Why Executives Should Care About ERP Strategy

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Lately, we’ve been called in by several clients with ERP challenges that directly impact business growth and success. Do you desire profitable growth? If so, add ERP into your strategic discussions. Would you delegate a decision that could literally make or break your customer service, profit margins (or lack thereof) and ability to grow? I think not! ERP Strategy Matters There has been a widespread need to consider ERP as a strategic topic. For example, these scenarios have arisen in just the last month: In one manufacturing company, the ERP system was holding them back from growing. For a family-owned…
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A Systems Transformation

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A systems transformation doesn’t necessarily relate to the computer system. Instead, a systems transformation relates to how the people, processes, systems, metrics, costs and more all come together to deliver profitable growth – or not! And, as one of my potential clients put it – dictates whether we are blind or able to see where we are going. Can you “see” where you are going? We have received an increasing number of these types of calls lately. Perhaps it is because it is harder than it sounds to achieve a systems transformation. If a ‘system’ isn’t in place to provide…
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The Secret to Successful System Implementations

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I’m in the middle of helping a client implement a companywide system and the challenges and issues we are facing in this effort remind me of the importance of the basics I’ve written about before. As I have said in earlier articles, large scale implementations are complex undertakings whose success is by no means ensured. Studies have shown implementations fail almost as often as they succeed. The secret of success is understanding that there are two major deliverables in every system implementation: Getting the solution ready for the business and Getting the business ready for the solution.
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Learning from the Pain: Gathering Lessons Learned after an ERP implementation

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Someone once said that ERP implementations, “are the corporate equivalent of a root canal.” That feels like a good analogy to me right now. No matter how well you plan and how well you execute that plan, there is always something that causes you pain, but we can reduce the pain by gathering lessons about what happened and applying them to the next implementation. Lots of people talk about gathering and applying lessons learned after a big event like a system implementation but very few do it in a way that is effective. I use a 3 step process to ensure that meaningful lessons are developed and applied.
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ERP Project Success: How to Be Part of the 20%

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More and more clients are pursuing ERP implementation projects as executives realize they need better tools to support business objectives– growth, service, margins, cash and the like. When implemented well, ERP systems can support substantial business growth without the additional investment in resources. Certainly, as the minimum wage goes up and workers’ compensation and healthcare are such significant issues, it is something many executives are thinking about! However, ERP systems can do much more – they can help collaborate with customers and suppliers. Those with the best-extended supply chains will thrive in the end, and so it makes sense to…
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ERP Project Success: How to Be Part of the 20%

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When implemented well, ERP systems can support substantial business growth without the additional investment in resources. Certainly, as the minimum wage goes up and workers’ compensation and healthcare are such significant issues, it is something many executives are thinking about! However, ERP systems can do much more – they can help collaborate with customers and suppliers. Those with the best-extended supply chains will thrive in the end, and so it makes sense to take a look at upgrading ERP. Thus, finding a way to successfully implement an ERP system is of paramount importance, yet the statistics dictate less than stellar…
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Unscrambling a Challenged System Implementation

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From time to time, we receive a call from a client dealing with a challenged ERP implementation. Unfortunately, “challenged” is a nice word for most of these! Of course, by the time the client calls, they have spent a lot of money and are frustrated which isn’t a great starting point because unscrambling the situation is never an easy endeavor — assuming you want to provide service and make money. Unscrambling these scenarios requires a unique combination of skills: System thinking – as odd as it sounds, there is NOT a need for experience in the specific system. Certainly, it…
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