Tag Archive: erp partner

Case Study in the Power of Design

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Situation: Our client had implemented an ERP system several years ago. As is typical when a system is implemented, they implemented the basics and then took a break to run the business. Although you start out thinking of vast improvements and how you’ll automate all sorts of processes, getting the foundation working effectively with high levels of customer service and some level of efficiency typically takes quite a lot of effort. The team is tired and needs to smooth out the day-to-day business. Understandable. The good news is that they were set up for the future with an improved base.…
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Why ERP Success Has Little to Do with Systems

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After partnering with dozens of clients to help them select the “right” system that best fits their business requirements and partnering with many more to design the “right” processes in conjunction with their systems and people to achieve their objectives, it is clear that ERP success has little to do with systems! Counterintuitive but true! As with almost everything, success boils down to people! That is a large part of the success of selection to cut through the “red tape” associated with ERP demos to look solely at critical success factors in conjunction with the ERP partner. If the supplier…
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