Tag Archive: erp system

Top Importers & Exporters… E-Commerce Impacts

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According to the Journal of Commerce, the top importers were impacted by e-commerce and that trend is expected to continue. Imports grew by 8% last year (2.2 million TEU) whereas exports grew by 3% (just under a million TEU). The rankings are showing signs of a shakeup with the surge in e-commerce and Amazon. In 2016, Walmart rated #1, Target #2 and then Home Depot and Lowe’s as #3 and 4. For example, the retail industry woes are highlighted by Sears and Walmart. Sears sales slid by almost 10% whereas Macy’s slid almost 4% and Payless filed for Chapter 11 protection…
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Case Study in the Power of Design

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Situation: Our client had implemented an ERP system several years ago. As is typical when a system is implemented, they implemented the basics and then took a break to run the business. Although you start out thinking of vast improvements and how you’ll automate all sorts of processes, getting the foundation working effectively with high levels of customer service and some level of efficiency typically takes quite a lot of effort. The team is tired and needs to smooth out the day-to-day business. Understandable. The good news is that they were set up for the future with an improved base.…
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Technologies Transforming Supply Chains

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Modern marvels and new information technologies are transforming supply chains. Automation, robots, AI (artificial intelligence), 3D Printing, Bitcoin technology and the IoT (internet of things) are changing the way we look at supply chains. Are you thinking about any of these technologies down-the-line? Or are you thinking about the impacts of your competitors pursuing them? You should! We partner with clients to keep them at the forefront of these information technologies. At the core, we partner with executives to help them select the optimal ERP system to support their business objectives. Certainly, automation has always been a hot topic. Recently,…
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Why Blame Doesn’t Work

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I’ve been spending the majority of my time this week with two clients: one is preparing to go live on a new ERP system and the other is working to improve service levels by implementing improved planning and order flow processes. Although these specific objectives are nothing alike, they have much in common. Both have countless numbers of small issues arise on a daily basis — and some quite large ones thrown into the mix. It is just the nature of the beast in manufacturing environments. And so we need to uncover the root cause of the preponderance of the…
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Why Customer Service Trumps All

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Although we work on many topics impacting manufacturers and distributors, we have found that the most popular — and vital — is customer service. Prior to the recession, most companies called for our inventory management expertise and how to understand and manage costs (and therefore strategically price); however, since the recession, almost everyone that calls has some element of the customer in their conversation. As our passion surrounds customer service which must start with your customers (your employees), we love this development. From a financial point-of-view, the customer has a profound impact on business performance. Clients call for every one…
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Data, Data, Data

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“Data, data, data” seems to be the hot topic for manufacturers and distributors, similarly to “location, location, location” in real estate success. What is going on? As technologies have come a long way from the “old” days, we have massive amounts of data. I heard this statistic last week – 1 gigabyte cost $1 million in 1980 whereas it costs 1 cent today. Clearly, data is affordable and accessible. Now what do we do with it? Here are some options my best clients have been researching: Dashboards: Get the “right” ERP system for your needs and display key metrics on a dashboard.…
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