Tag Archive: ERP

Unscrambling a Challenged System Implementation

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From time to time, we receive a call from a client dealing with a challenged ERP implementation. Unfortunately, “challenged” is a nice word for most of these! Of course, by the time the client calls, they have spent a lot of money and are frustrated which isn’t a great starting point because unscrambling the situation is never an easy endeavor — assuming you want to provide service and make money. Unscrambling these scenarios requires a unique combination of skills: 1. System thinking – as odd as it sounds, there is NOT a need for experience in the specific system. Certainly,…
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Unscrambling a Challenged System Implementation

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From time to time, we receive a call from a client dealing with a challenged ERP implementation. Unfortunately, “challenged” is a nice word for most of these! Of course, by the time the client calls, they have spent a lot of money and are frustrated which isn’t a great starting point because unscrambling the situation is never an easy endeavor — assuming you want to provide service and make money. Unscrambling these scenarios requires a unique combination of skills: System thinking – as odd as it sounds, there is NOT a need for experience in the specific system. Certainly, it…
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Why Blame Doesn’t Work

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I’ve been spending the majority of my time this week with two clients: one is preparing to go live on a new ERP system and the other is working to improve service levels by implementing improved planning and order flow processes. Although these specific objectives are nothing alike, they have much in common. Both have countless numbers of small issues arise on a daily basis — and some quite large ones thrown into the mix. It is just the nature of the beast in manufacturing environments. And so we need to uncover the root cause of the preponderance of the…
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Optimizing ERP at a Global Company – Challenges for Project Managers

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This article shares some of the challenges project managers face on global ERP projects. Anticipating these challenges ahead of time can help ensure your project’s success. These challenges fall into two broad categories: the challenges that come with a global ERP system and the challenges that come with a global workforce.
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Project Success Is All About the People

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In reviewing project successes and failures, it turns out that project success has little to do with the technical aspect of projects. Instead, it is all about the people. Within the last year, we’ve been called by clients struggling with issues ranging from poor delivery performance to sagging margins, while other clients want to ensure they are prepared for strong revenue growth. Every one of these clients required some sort of project to deliver the intended results – growth, profits, margins, cash flow, and efficiencies. Company sizes ranged from $7 million to $50 million to $250 million dollar facilities of…
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“I’ve Been Thinking” About How Challenging ERP Can Be!

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I met with an good friend and former colleague last night.  I’ve made many mistakes over the years (who hasn’t?) but one thing I’ve done well is to stay in touch with TOP NOTCH people.  After all, people are the 80/20 of success.  Thus, although we haven’t worked together in 16 years, we have stayed in close touch and compared war stories along the way.  We both focus at least partly on ERP projects.  I’m an expert in ERP selection and design (check out my related proprietary process ACE to learn more), and she is an expert in Oracle and…
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Measuring the Chance of Project Success Using the 4 P’s

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All projects have a chance of failure. You can either recognize that chance and attempt to proactively mitigate it, or you can go blindly forward and risk stumbling. I prefer to measure my chances, so over the years I have developed a scorecard of critical attributes that I use to objectively measure the chance of project success. At the end of this article I will tell you how you can get a free copy of the scorecard for your own use.
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Data, Data, Data

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“Data, data, data” seems to be the hot topic for manufacturers and distributors, similarly to “location, location, location” in real estate success. What is going on? As technologies have come a long way from the “old” days, we have massive amounts of data. I heard this statistic last week – 1 gigabyte cost $1 million in 1980 whereas it costs 1 cent today. Clearly, data is affordable and accessible. Now what do we do with it? Here are some options my best clients have been researching: Dashboards: Get the “right” ERP system for your needs and display key metrics on a dashboard.…
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Why ERP Success Has Little to Do with Systems

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After partnering with dozens of clients to help them select the “right” system that best fits their business requirements and partnering with many more to design the “right” processes in conjunction with their systems and people to achieve their objectives, it is clear that ERP success has little to do with systems! Counterintuitive but true! As with almost everything, success boils down to people! That is a large part of the success of selection to cut through the “red tape” associated with ERP demos to look solely at critical success factors in conjunction with the ERP partner. If the supplier…
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Serving up an ACE in Your ERP Selection and Design

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Our most successful clients are constantly thinking about where they are headed. They think about why they are going there — how does it fit with their vision? How does it have meaning for their customers? Employees? Supply chain partners? They also think about emerging trends — what is most likely to impact their business? What do they have control over? What opportunities can they leverage? Can they turn lemons into lemonade? How? Our role is to stay ahead of the curve so that I can help my clients achieve dramatic results. Thus, we’ve incorporated the following best practices and…
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