Tag Archive: implementation

Have You Heard Horror Stories about ERP?

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Since we are known in ERP circles, it is a topic that comes up in conversation frequently.  Recently, at an Executive Forums meeting, one member talked about a situation he knew about where the company lost half its sales after a failed ERP implementation, and they ended up reverting back to their old system.  Can you imagine? The unfortunate thing is this is not uncommon although it is a more dramatic example. ERP isn’t bad.  It is essential in achieving scalable, profitable growth although sometimes it can seem bad and have just horrible results. Similarly, no particular ERP system is…
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The Value of Implementation

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Strategy and plans do not fail in formulation; they fail in implementation.  Time and time again, my clients prove this statement. Although I am an expert in helping clients select the best ERP system to meet their objectives (and have developed a proprietary process for just this process – ACE), system implementations go awry during implementation. I also happen to be an expert at significant change initiatives in complex organizations (whether merger and acquisitions or culture change) – undoubtedly, they go off the rails during implementation; not formulation.  Thus, it is quite critical to consider the value of implementation. Because…
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Why Implementation is the 80/20 of Success

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I’ve had a few client situations arise this week which brings the critical importance of implementation to the forefront. The best plans are useless if not implemented. Similarly, I’d take a “good” plan with an exceptional implementation team any day over a “great” plan with a “so-so” implementation team. For example, if you determine that you can improve your customer service and reduce your inventory levels by implementing a specific plan of action, little is achieved if you do not explain the plan, ask for input, incorporate changes that make sense and provide education and training for the roll out.…
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