Tag Archive: leadership

Vision Backed by BIG Goals and Leadership

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SAP CEO Bill McDermott talked much more than just about data. One of his most compelling stories related to turning around Xerox’s lowest performing division and ending the year as #1. Who says success isn’t derived from leadership has his/her head buried in the sand. The keys Bill described were quite simple: 1) Listen. 2) Provide the vision and goals. 3) Lead. We believe this proves the premise behind our newsletter, Profit through People — people are any organization’s #1 assets! Do you treat your people like assets? Or costs? Bill said that the people at this division were quite disgruntled…
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Leadership during Busy Times

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Every week is busy, don’t you think? We always think next week will be better, but is it? Doubtful. Another corporate priority arises. A customer wants to tour your facility. An employee calls in sick. Month-end reports are due. We are bombarded with data. Who knows what else might happen! If this is the status quo, the key is how to lead effectively during these busy times. We have found that it is most effective to go against the tide. Haven’t you found that the most successful person is zigging when everyone else is zagging? Certainly in almost every stock…
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Winning Leadership Traits for Project Success

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No matter the topic of your project, it will be more successful if the project leader utilizes winning leadership traits. As our HR mentor used to say, “It begins and ends with people!” Therefore, leadership is the name of the game, assuming you want to win the game. In project management, this is even more critical because most project teams are groups of cross-functional resources who do not report to the same line manager. Thus, the project leader has to use influence leadership in addition to command and control leadership. Actually, command and control leadership doesn’t even work long-term for…
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Successful CEOs/Presidents & Leadership

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Our APICS Inland Empire chapter went on a tour of Paulson Manufacturing, and it was simply excellent! It reminded me of how powerful the influence and impact of the CEO is on an organization. Roy Paulson, the President, not only spent considerable time with us talking about the market, his strategy, obstacles and technology but he also personally walked us around his facility. I will dedicate a future Profit through People article to some of Roy’s wisdom; however, one concept that permeated the day was the power of leadership. Roy talked about working in every job at his facility. He learned from all…
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The Value of Implementation

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Strategy and plans do not fail in formulation; they fail in implementation.  Time and time again, my clients prove this statement. Although I am an expert in helping clients select the best ERP system to meet their objectives (and have developed a proprietary process for just this process – ACE), system implementations go awry during implementation. I also happen to be an expert at significant change initiatives in complex organizations (whether merger and acquisitions or culture change) – undoubtedly, they go off the rails during implementation; not formulation.  Thus, it is quite critical to consider the value of implementation. Because…
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It Begins and Ends with Leadership

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As my HR mentor used to say, it begins and ends with leadership. Although we’ve certainly talked about this topic before, it is worth it to dedicate time to it again. After all, results follow leaders. The leader sets the tone and direction. As consultants, we find that we can make good progress, no matter the leader; however, there is ZERO doubt the progress will be much quicker with a solid leader supporting our initiative.  This has occurred 100% of the time! For example, we are currently working with a client that would like to improve service levels to its…
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Interested in Growth? Beef Up Systems & Project Management

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Companies are in growth. Every single client is growing – many quite dramatically while others a bit slower, yet growth just the same. Although rapid growth is exciting, it can also be challenging. Systems can provide the perfect tool to leverage for success – and project management is your ticket to ensure success. Growth can be challenging for companies both large and small. Whether the client is still relatively small and concerned with cash flow or whether they are much larger and trying to purchase buildings and machines, growth will bring growing pains. Customers do not care what you have…
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Strategy to Kick-off the New Year

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Strategy is often thought about near year-end. What was your strategy and is it still valid? Is it effective? Do you have a short-list to think about if you want to ensure your strategy delivers results? I have found that strategy rarely fails in formulation. Instead, it fails in execution. This would indicate that less time should be spent on formulating strategy and putting it into pretty binders. On the other hand, more time should be spent on how to ensure success. One of the reasons over 80% of my business is repeat business is because I help my clients through…
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Executive Summaries on Enterprise Apps© Number 5: ERP Can Improve Customer Service

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Modern Enterprise Resource Planning (ERP) systems are designed to help improve customer service. Customer service is a lot more than how you treat your customers at the point of sale. Customer service is also delivering a quality product, at a fair price and delivering it when it is promised. Those are the areas where ERP shines.
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Interested in Growth? Beef Up Systems and Project Management

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Companies are in growth. Every single client is growing – many quite dramatically while others a bit slower, yet growth just the same. Although rapid growth is exciting, it can also be one of the most challenging. Systems can provide the perfect tool to leverage for success – and project management is your ticket to ensure success. Growth can be challenging for companies both large and small. Whether the client is still relatively small and concerned with cash flow or whether they are much larger and trying to purchase buildings and machines, growth will bring growing pains. Customers do not…
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