Tag Archive: operations

Trans-Pacific Trade Delays – Are You Prepared?

By
Thanks to Dave Porter for recently sharing: Vessel operations and capacity in the last 10 days have been severely impacted by two typhoons in Asia (Central & North China).  Major ports such as Shanghai have been shut down for 2-3 days which has caused a ripple effect such as roll overs and cargo backlog.   In essence, it is creating havoc – vessels are leaving before the entire operation is concluded (leaving many containers behind); port calls are being omitted and/or cancelled; and, heavy congestion and berthing delays are occurring.  If that wasn’t enough, rates are going up again 15-20% as…
View Article




Buried in Data. Dig Your Way Out & Leverage for Success

By
90% of the world’s data has been created in the last two years. Mind boggling!  Of course, we are getting buried in data and aren’t sure how to dig our way out and leverage for success. If you just think about your first few hours after waking up in the morning, you’ve received millions of messages and data:  1) News reports from the radio. 2) Text messages and emails on your phone. 3) Most likely you’ve driven by billboard messages on your way to work.  4) The TV might have been on in the background while getting ready for work.…
View Article




What is Walmart Doing?

By
I sat on a panel of experts for Mobility 21’s annual conference titled “Speed to Delivery: Good’s Movement’s High-Tech Future“. It was a fascinating meeting and panel discussion due to the amazing amount of technology being discussed to address the future of transportation. One of the panelists was the Senior Director of Sustainability for Walmart. Walmart has come up in several circles lately. One of our clients supports Walmart’s stores, and so we learned quite a lot about their fulfillment processes, demand planning practices and, of course, their new OTIF (on-time-in-full) metrics. We also discussed Walmart service with a 3PL partner, and, of…
View Article




What are the Best Referrals You’ve Received?

By
I lead a group of trusted advisors for ProVisors in the Inland Empire, and we celebrated our five year anniversary in September. It was a fun celebration and interesting to see how many long-term members we have, who have gained significant benefit from participating in the group. I very much appreciate my executive committee as they helped create this amazing success. A BIG THANK YOU to Kathy McEntee, Gus Marantidis, James Valmonte, Jan Palmer, Dana Mitchellweiler, Steve Nosenchuck, John Tulac and Mike Kouyoumdjian. At the anniversary event, we talked about our best referrals, introductions, resources or assistance gained during our tenure in…
View Article




The Manufacturing Forum and the Value of Relationships

By
Business relationships are the key to success. Although we need to be technically competent, able to communicate our plans and ideas and write a decent email (not as common as you’d think!), we still will not get far in our career if we do not value relationships. Although this is obviously true for sales and marketing resources, it is JUST as true for every professional – from operations to finance resources. Last week, I spoke about the Amazon Effect on the Manufacturing Industry at the Rancho Cucamonga Chamber of Commerce’s Manufacturing Forum. It is always fun talking with a new group…
View Article




Why Executives Should Care About ERP Strategy

By
Lately, we’ve been called in by several clients with ERP challenges that directly impact business growth and success. Do you desire profitable growth? If so, add ERP into your strategic discussions. Would you delegate a decision that could literally make or break your customer service, profit margins (or lack thereof) and ability to grow? I think not! ERP Strategy Matters There has been a widespread need to consider ERP as a strategic topic. For example, these scenarios have arisen in just the last month: In one manufacturing company, the ERP system was holding them back from growing. For a family-owned…
View Article




Hurricane Harvey & Supply Chain Impacts

By
Hurricane Harvey has been wreaking havoc on Texas and is now threatening parts of Louisiana. Flooding is tremendous and many people are still trapped in their houses. Refineries are shut down and basic necessities are being rationed. Unfortunately, this is the devastation caused by a hurricane and it reminds us about natural disasters and the global impact. The earthquake in Japan had an impact for several months. In Houston’s case, businesses in the city and surrounding areas are shut down or, at a minimum, affected without access to local suppliers, logistics networks etc. Gas prices are higher with the closure…
View Article




SIOP – How Collaboration & Judgment Can Achieve Wonders

By
Earlier this week, I spoke to APICS Ventura County on the topic of SIOP (Sales, Inventory & Operations Planning). It was a great conversation because it was really interactive, with probing questions on not just the theory and concepts but how to “make it work.” Talking more about the secret recipe to achieving results. What became apparent during the discussion is that what we do truly boils down to much, much more than aligning demand with supply or any of the technical aspects of SIOP. Success results from collaboration and common sense with a dash of judgment thrown in at…
View Article




Raising the Bar With Customer Service Through Internal Operations

By
Could a simple solution of aligning Sales with Operations with Finance deliver the bottom line BIG win? Do your internal operations truly have a significant impact on your customer service levels? Yes, for every single client, they can have a dramatic effect! For example, we recently worked with a client that wanted to raise the bar when it came to customer service levels. Over time, product mix, distribution strategies and buffer capabilities changed which created a gap when compared to prior performance levels. The challenge was to improve customer service and the overall customer experience rapidly – and “make it…
View Article