Tag Archive: potential clients

What IS the Supply Chain?

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Certainly, we are well-known in supply chain circles; however, what does that mean?  This topic has come up somewhat frequently lately – should we call this position an Operations Manager or a Supply Chain Manager?  Which will get us the best fit talent? Because we are known as supply chain experts, we continue to talk about the supply chain even though LOTS of people – including potential clients – are unsure what in the world that means. For a while we talked about operations but that definitely didn’t provide the appropriate vision since our passion surrounds providing bold customer promises…
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The Value of Clear Communication

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In the last two days, several of my clients have experienced the havoc created with miscommunication or just the lack of crystal clear communication. And, this is to say nothing about the fact that 80%+ of potential clients talk about symptoms of this same issue. Why is it so hard? As a former VP of Operations and Supply Chain, I can attest to the fact that consistent, clear communication is actually much harder than it sounds like it should be! It boils down to a few simple facts: 1) Things change (and we all have our own perceptions). 2) The game of…
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