Tag Archive: process improvement

Implementing Change in 2018? Remember the 4 I’s©

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Are you planning to improve your business in 2018? Whether you are installing a new ERP system, optimizing your supply chain, or improving your business processes, you are implementing significant change. Change is never easy. It is always difficult to get people to accept and embrace a new way of doing things. To get that acceptance, you need to remember the 4 I’s©: Inform, Instruct, Invest, and Inspire. You will greatly increase your chances for success in 2018 if your plans include all these critical change management elements.
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5 Steps to Significant Process Improvement, A Case Study

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Over the last couple of months I’ve been working with a client on making significant improvements to their business operations. The 5 step approach we’ve been using can be instructive to others who want to improve their own business processes in a logical and methodical manner.
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What Do Sears and Amazon Have in Common?

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Thanks to my client Dan Vest, I read a fascinating article about Sears and Amazon. Who knew Sears and Amazon had so much in common? Pretty startling! The Reader’s Digest version is as follows: Sears was the former Amazon about 100 years ago, growing 50-fold within a decade with its world-famous catalog and then transforming from a mailing company to a brick-and-mortar giant. They were the everything store with an uncanny feel for consumer demand. Sound familiar? So what might we learn from history and paying attention to trends? What Should We Consider and/or What Impacts Could Arise? Perhaps Sears…
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What is Walmart Doing?

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I sat on a panel of experts for Mobility 21’s annual conference titled “Speed to Delivery: Good’s Movement’s High-Tech Future“. It was a fascinating meeting and panel discussion due to the amazing amount of technology being discussed to address the future of transportation. One of the panelists was the Senior Director of Sustainability for Walmart. Walmart has come up in several circles lately. One of our clients supports Walmart’s stores, and so we learned quite a lot about their fulfillment processes, demand planning practices and, of course, their new OTIF (on-time-in-full) metrics. We also discussed Walmart service with a 3PL partner, and, of…
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Which Business Best Practices Do Top Notch Trusted Advisors See?

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In my ProVisors ODAM (Ontario-hosted Distributors and Manufacturers group – don’t you love the play on words?) meeting this month, we discussed business best practices we’ve seen with our manufacturing and distribution clients. It was a fascinating discussion as our group is diverse and consists of the most respected attorneys, CPAs, commercial insurance, business financial advisers, and consultants from around Southern California. Yet, we agreed rather quickly on core best practices. Thanks to Ron Penland for making the meetings engaging and trend-worthy. Here are some of the top themes surrounding best practices: Start by understanding financial statements and cost –…
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Are You Reshoring?

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My APICS Inland Empire Chapter hosted a program on “Changing Trade Policies and its Effect on Reshoring” with Michele Nash-Hoff, author of “Rebuild Manufacturing – the key to American Prosperity”. And, interestingly, the Institute of Management Accountants (IMA) Orange County chose “Onshoring Profits: Manufacturing is Not Dead Yet” from a long list of topics and asked that I speak on its impact. Thus, it seems only appropriate to discuss a few common themes: U.S. firms are leaving China as conditions worsen. Actually, 25% of U.S. companies active in China have moved some operations out of the country.  38% relocated to North…
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What are the Best Referrals You’ve Received?

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I lead a group of trusted advisors for ProVisors in the Inland Empire, and we celebrated our five year anniversary in September. It was a fun celebration and interesting to see how many long-term members we have, who have gained significant benefit from participating in the group. I very much appreciate my executive committee as they helped create this amazing success. A BIG THANK YOU to Kathy McEntee, Gus Marantidis, James Valmonte, Jan Palmer, Dana Mitchellweiler, Steve Nosenchuck, John Tulac and Mike Kouyoumdjian. At the anniversary event, we talked about our best referrals, introductions, resources or assistance gained during our tenure in…
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Electric Car Investment Surges Among Big and Unexpected Names

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Dyson just announced it will build a radically different electric car by 2020. What is particularly interesting is that Dyson is not who you would expect to get into electric cars. They are spending far more (one billion £) to develop the car than they are on the rest of their traditional business lines (vacuums and air filters). Obviously, they see vast potential. Similarly, Mercedes is aggressively targeting Tesla with a $1 billion electric push. Not only that, they are doing it in the U.S. – in Alabama to be specific. Electric car investments are stimulating a billion here and a billion there… What Should We…
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Even The Best System Will Fail Without Talent

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As an ERP expert, it is quite clear to me that even the best systems will fail miserably if they don’t possess talent. Don’t even bother to select and implement an ERP system if you don’t have the “right” people on the bus. Start with executive support and continue on down through every position – everything is a team effort. Since we’ve worked with many clients on ERP projects, it is crystal clear what impact people will have on your business’s success. Throw out the notion that ERP is a technical topic! Instead, start thinking of it as a transformation…
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How To Know If Your Old Business System Is Just Fine

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We cannot tell you how many clients call thinking they need a new system to support their business when they simply don’t! Certainly, there is a time to upgrade to a new business system, when you’ve outgrown your old one (for example: QuickBooks with add-ons like Fishbowl), or your old system is highly customized and unsustainable, or when you are in the midst of a merger or acquisition. However, before jumping to the conclusion that your system must be upgraded, think twice. Any ERP transformation project will be expensive (more than you think!) and resource intensive. With that said, it…
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