Tag Archive: production

Manufacturing Expands at Fastest Rate Since 2010

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According to the Institute for Supply Management’s Manufacturing Purchasing Managers’ Index, manufacturing is on an upswing. The composite index rose in January, making it the fifth straight monthly expansion. New orders and production grew strongly! And the Dallas Federal Reserve Bank reported that manufacturing activity expanded at its fastest pace since April 2010 — more importantly, leaders are positive about the next six months. In fact, the forward-looking outlook measure jumped to a level not seen in 12 years! Are you ready? What Should We Consider and/or What Impacts Could Arise? Although this is great news for manufacturing, we should make…
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Staples & the Power of Customer Service

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When I’ve needed customer service the most, Staples has been there! A while back, my house burned down. When that happened, the manager of the local Staples went WAY out of her way to help dig up old invoices to assist with the arduous accounting process. However, the reason I’m thinking about Staples now is because they came to my rescue again. Last weekend, I attended the APICS district meeting in Newport Beach. After Friday’s Presidents meeting, I went to dinner with two colleagues. I left my laptop sitting on the desk in the hotel, knowing I had to write a proposal…
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