Tag Archive: services

What’s Next in the Supply Chain?

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Our most successful clients always ask “What’s next?” as they want to stay ahead of the curve.  It is quite clear that staying on top of current trends and what is expected down-the-road is essential to successfully navigating your business to scalable, profitable growth. For example, if you think your industry might develop a new way of servicing customers, you need to attack it quickly as you afford to be left in the dust.  Clearly, providing an exceptional customer experience is important but so is developing this new service method in a scalable, profitable way. It will be much harder if…
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Amazon Prime Members Hit 100 Million

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While sitting in a conference today, I received several updates from Amazon Prime – that my mom’s subscription service to a cleaning product would be delivered; that my cat Smokey would be able to eat well this week since his food is ‘on the way’; a confirmation email for an order I placed with ‘1 click’ for a book that a colleague recommended and more. In the last week, how many of us have placed an order using Amazon Prime?  Over 100 million most likely. If we consider how often we take out our phone to order an obscure or…
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