Tag Archive: Southwest Airlines

People Rule

Why does Southwest Airlines outperform the competition by a long shot in employee turnover (7% vs. 25% industry average)? People! As our long-term readers know, we believe that people rule! ¬†There is just no doubt about it – our most successful clients are similar to Southwest and JetBlue as it relates to people – executives view them as assets; not costs. ¬†Instead of stifling creativity and success, they encourage it! We have to image that no one sets out to stifle creativity when they leave for work in the morning (it sounds like a miserable existence) . Yet that is…
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